Askware Obtains ISO 9001:2015 Certification

A new milestone in our commitment to quality

Askware has reached an important milestone with the achievement of ISO 9001:2015 certification, issued by AFAQ. This certification recognizes the implementation of a quality management system based on process control, customer satisfaction, and continuous improvement. For Askware, it reflects a clear commitment to strengthening the way we work so that we can support our clients with greater consistency and rigor throughout their projects. It also supports our continued development in France and Tunisia, with the same focus on improving our practices and the quality of our services.

ISO 9001 at the service of our clients

The quality of a technology project depends on more than the solution itself. It also relies on understanding our clients’ needs, keeping projects on track, meeting our commitments, and continuously improving the way we work. Our certification covers the scope of “Integration, Development and Maintenance of CRM Solutions.” In practical terms, this approach helps us better structure our processes and working methods, improve project monitoring and control points, strengthen the traceability of our activities, and take our clients’ expectations and feedback into greater consideration. It also encourages us to continuously improve our practices, project after project.

Our expertise at the service of your digital transformation

As a specialist in the Microsoft ecosystem, Askware supports companies throughout their digital transformation projects, from the initial reflection and definition of needs through to implementation and the ongoing evolution of their solutions. Our expertise includes Dynamics 365 Sales to structure and develop your sales activity, Business Central to manage your business and operational processes, Power BI to turn data into actionable decisions, custom business applications tailored to specific business needs, and Microsoft Cloud licenses to support your Microsoft technology requirements.

We work with our clients from the initial idea through to implementation, bringing together an understanding of business challenges and expertise in Microsoft technologies. ISO 9001:2015 helps us formalize this way of working, strengthen project management, and, above all, continue improving our practices. The goal is simple: understand the need, deliver the right solution, and remain alongside our clients over the long term.

The next step in our quality journey

Achieving ISO 9001:2015 is an important milestone for Askware. But for us, the real work starts now: making this approach part of our projects and our everyday work. This means listening to our clients, closely following our projects, and questioning the way we work whenever there is room for improvement. This certification is also the result of a collective effort. We would like to thank everyone at Askware who contributed to this process and helped make it happen.

We will continue moving forward with the same mindset: doing things properly, learning from every project, and always looking for ways to better support our clients.

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